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This store has earned the following certifications.
ORGANIC MATERIAL: Crafted from 100% premium ramie, our window roman shades are not only elegant and beautiful but also bring natural warmth and ambiance to your home. The bamboo material is free from substances harmful to your health, ensuring a safe and peaceful living environment.
PRIVACY & LIGHT BLOCK: These window roman shades offer privacy while effectively filtering sunlight to protect your furniture and floors from the damaging effects of direct rays. Optional lining is available for increased light blocking or a complete blackout effect.
INSIDE MOUNT: For windows with a minimum 2 3/4 inches depth, measure the inside width and height accurately. Take a 3/8 inch deduction to avoid tight contact with the window edges. The height of the bamboo Roman shade can match your window height perfectly.
OUTSIDE MOUNT: To mount outside the window frame, measure the frame's width and height, then add 2-6 inches to the width and 5-8 inches to the height. The shades can fit your window size precisely or be slightly smaller.
HANDMADE: Custom-made to your exact window dimensions, these shades are expertly crafted for longevity and beauty. Sample bamboo shades are available to help you choose the right color and texture before making your purchase.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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